Data network services are a critical part of our comprehensive solution framework. By delivering high-quality data network services as part of the solution for each client Cloud Plus is able to ensure that other services running over the network will operate as they should. A Cloud Plus Channel Account Executive and/or Solutions Engineer will assist with selecting the right services for each site as well as considering fault-tolerance and any requirements for IP QoS. By integrating the network into the overall design and offering a single point of support, Cloud Plus is able to ensure that there aren’t any of the typical ‘finger-pointing’ issues that can arise when buying network services from one service provider and services like security, hosting and phone systems / VoIP from others.
Cloud Plus operates its own Next Generation Network and interconnects with all of major carriers in Australia for ‘last-mile’ access. This enables us to deliver the best available last-mile access services for each client-site so that Cloud Plus can be confident of carrying the required services. Working with a Cloud Plus Channel Account Executive and/or Solutions Engineer, partners and clients are able to select the access services that best suit the requirements at each location. Options include ADSL, SHDSL, NBN, Ethernet (Copper, Wireless & Fibre), Wavelength and Dark Fibre services for clients with very demanding requirements. For business-critical sites, Cloud Plus recommends a pair of access services, preferably via different carriers and using different technologies, with Cloud Plus Access Protection enabled to facilitate automatic failover if the primary access service or router should fail. And IP QoS can be enabled as necessary to ensure that demanding applications like hosted desktops, business critical applications, voice and video get the bandwidth they need.
Cloud Plus has interconnects with multiple major (Tier-1) Internet backbone providers and maintains connections to a number of major peering fabrics. This ensures that Cloud Plus is able to deliver the highest levels of availability, excellent performance and the best available routes. Most Cloud Plus clients access the Internet via Cloud Plus Managed Firewall, which helps to ensure that their network is appropriately protected against modern-day cyber threats. However where appropriate, Cloud Plus also delivers Internet connectivity direct to colocation space at Cloud Plus datacentre locations, to Cloud Plus Virtual Server / Virtual Datacentre or via a last-mile access service to a given client-site.
Grill’d have been a customer of Cloud Plus for many years. We have found their customer service exceptional and their technical capabilities outstanding. We operate in a fast changing and very dynamic environment and require our suppliers to be agile in approach. We require a high degree of performance and stability within our hosted server and network environment and a personalised service – Cloud Plus provide this.
Ray Ryan, Head of ICT
Cloud Plus provide an MPLS network and managed firewall connecting our Central Support Office and our restaurants across the country. Cloud Plus helped with the design and implementation of new network devices with automated redundancy and failover along with provisioning new services across our restaurant estate and in our Central Support Office. Cloud Plus took the time to understand our business and our specific requirements. They then designed a solution to meet these needs and provided recommendations regarding future proofing the environment. They went above and beyond to get the right solution in place and have provided continual support for our environment. The Cloud Plus team are friendly, knowledgeable and always willing to help.
Craig Virago, National IT Manager
Cloud Plus are a highly professional and knowledgeable cloud provider who operate with a personal touch. Here at Systima we have enjoyed a 5 year long-term trusting relationship with Cloud Plus. They have consistently provided us with excellent service, including efficient, comprehensive and extremely reliable infrastructure. They have a sound understanding of our organisation and of our clients’ requirements and offer an invaluable ongoing strategic alliance.
Andrew Mavroudis, Partner
At TDL we place utmost importance on relationships and technical excellence. When choosing a partner to deliver services on our behalf we expect our partners to also demonstrate the same values. We have partnered with Cloud Plus for 7 years now and are proud to represent their holistic managed WAN and Firewall services to our customers.
Evan Duryea, National Practice Manager
– Thomas Duryea Logicalis
We’ve worked in partnership with Cloud Plus for over 5 years. It’s a relationship that’s built on trust which is extremely difficult to achieve in today’s market. We know that when we approach Cloud Plus with an opportunity they will work in collaboration with us to achieve the best outcome for our customers. They are incredibly knowledgeable and more than that, they are 100% honest and up front so if something is going to be difficult to deliver they will tell us. It’s a partnership that continues to strengthen and flourish with both businesses completely invested in it. It was a privilege to win the CRN Working Together Impact Award in 2017 with Cloud Plus.