CPL - Team - Jules Rumsey


Jules Rumsey – Chief Executive Officer

Jules Rumsey is the Founder and Chief Executive Officer of Cloud Plus and founded the company in 2010. He is an ICT industry veteran and Internet pioneer with more than 25 years of experience.

Jules was the Technical Manager at Magna Data in 1997 when they delivered ‘Broadband for Business’, one of the first commercial HDSL offerings in Australia. While working for Excite@Home Australia, Jules managed the engineering, deployment, and operation of the much-awarded Optus@Home broadband cable network, which was released in 1999. He also delivered a number of major innovations while working there.

In 2002 Jules was appointed CEO of Saise (acquired by BigAir and in turn Superloop), where he executed a significant turn-around and cemented Saise’s position as one of the leading business-focused voice and data service providers in Melbourne. In 2003 Jules founded Telarus (acquired by Over The Wire), merging it with Broadband Direct in 2004. Telarus was highly successful under Jules’ leadership as CEO, achieving rapid growth over many years, winning numerous industry awards and becoming one of the early cloud computing providers in Australia.

Jules is a member of the Australian Institute of Company Directors and has served as a Director on the Board of the Service Providers Industry Association (SPAN) and the Communications Alliance (the peak body for the telecommunications industry).

Outside of work, Jules’ interests include travel, music, personal fitness, martial arts, cycling, diving and spending time with friends and family.



Andrew Smith – Financial Controller

Andrew Smith is the Financial Controller and joined the company in 2012. He has nine years of experience in a variety of roles in finance, accounting, and admin.

Andrew manages the Finance & Administration Team spanning Australia, the Philippines, and the Czech Republic and has extensive experience across finance and accounting, human resources, service delivery and ISO:9001 process development and compliance.

Prior to joining Cloud Plus, Andrew worked for Stellar Asia Pacific, providing support to the Australian Bureau of Statistics during the 2011 Australian census. Andrew also worked at Barclays bank in the UK.

Andrew has a BSc in Mathematics and Statistics and a double Master’s degree in Professional Accounting and Business Administration.

Outside of work, Andrew enjoys spending time with his wife and daughter.



Mark Spencer – Channel Director

Mark Spencer joined Cloud Plus in 2020 as our Channel Director, heading up sales of services within our Cloud Solution Framework and our Outsourcing Practice.

He has a been working in high-technology channel sales for 28 years and has in-depth knowledge of all aspects of channel business from international vendor alliances to local distribution and small business.

Mark has successfully implemented, managed, and scaled channel sales programs for major vendors like RSA, Trend Micro, Zerto. He is passionate about advances in technology, people and best practice towards helping partners thrive.

Outside of work Mark loves to spend time with family and friends, surf, ski, and travel.



Jen Osida – Service Delivery Team Leader

Jen Osida is the Service Delivery Team Leader and joined the company in 2017. She has over nine years of experience in service delivery and project management.

Prior to joining Cloud Plus, Jen worked in several detail-oriented positions across functional areas that included technical support, business training, network delivery management, and project coordination.

Before being promoted to Service Delivery Team Leader, Jen managed key projects for major Cloud Plus Partners and Clients such as Thomas Duryea Logicalis (various), Grill’d, Koko Black and CBUS.

Outside of work, Jen loves exploring the great outdoors, including hiking and going to the beach. She also loves watching movies.



Kerwin Anyayahan – Network Operations Team Leader

Kerwin Anyayahan is the Network Operations Team Leader and joined the company in 2018. He has over ten years of experience in the ICT industry.

Prior to joining Cloud Plus, Kerwin worked as a NOC Engineer with various ISP/MSP companies based in Manila, Denver, and Dubai. Following this he assumed the role of Project/Core Network Engineer in Comscentre.

In his current role at Cloud Plus he is primarily responsible for network monitoring and management, compliance, and providing timely responses to support requests from our Partners and Clients.

Kerwin takes a keen interest in the ongoing training and development of the NOC Team and active development of the NOC tools with a view to providing industry-leading service and support.

Outside of work, Kerwin loves to bond with his family and watch sports events.



Steve Jones – Network Engineering Manager

Steve Jones is the Network Engineering Manager and joined the company in 2011. Steve manages the Network Engineering team who maintain the network and bring new and emerging technologies to partners and clients.

After completing a trade certificate and working for a number of years in the Auto Electrical industry, Steve started in ICT at the Sydney Futures Exchange in 1996. He then moved to Excite@Home in 1999 (first time working with Jules Rumsey), then Saise in 2002 (second time working with Jules Rumsey).

Steve has a wide depth of knowledge and experience across multiple vendors and technologies. He enjoys working with new and emerging technologies and seeing the benefits they bring to Cloud Plus, its partners and clients.

Outside of work, Steve enjoys the beach, the bush and motorbikes.



Shane Jameson – Systems Engineering Team Leader

Shane Jameson is the Systems Engineering Team Leader and joined the company in 2013. He has over 19 years of experience working in ICT, initially as an IT all-rounder for medium businesses before specialising in IT systems infrastructure.

Prior to joining Cloud Plus, Shane established his own IT helpdesk company and employed a team of field technicians servicing a wide range of commercial and domestic clients. After leaving school Shane studied and worked in electrotechnology and two-way radio communications while learning computing as a hobby in his spare time.

Shane is a VMCE certified engineer and has a diploma in electrotechnology from TAFE.

Outside of work, Shane enjoys fishing, car restorations, camping, and beekeeping.



Pavel Luska – Voice Engineering Team Leader

Pavel Luska is the Voice Engineering Team Leader and joined the company in 2017. He has over 15 years of experience in voice engineering roles covering TDM and VoIP technologies at network and PBX levels.

After graduating from University, he worked for a Czech company with French Mitel PBX. During the 15 years of his career, he has built many PBXs, call centers, and other specific VoIP solutions.

Pavel holds Bachelor qualifications from Czech Technical University and advanced Mitel certifications for VoIP products. He has significant knowledge of implementing Mitel solutions and Call Centre applications for SME and Enterprise businesses across Europe and Africa. In the last few years, his area of focus has been on developing implementation and support processes for open source VoIP applications.

Outside of work, Pavel likes to travel with family and friends to discover new places.



Heidi Dela CruzHR Team Leader

Heidi Dela Cruz is the Human Resource Team Leader of Cloud Plus. She joined the company in January 2020 and has over 9 years of experience spanning a wide variety of Human Resource functions.

Before joining Cloud Plus, Heidi worked as an Assistant HR Manager for a UK IT outsourcing company handling organization development, employee engagement and relations, staff development, recruitment, coaching, and counselling.

In her current role at Cloud Plus Heidi has primary accountability for all global HR functions, including but not limited to recruitment, staff development and retention, performance management, cultural development. Heidi also handles employee engagement and relations, ensuring that employees maintain a good working relationship between the organisation and colleagues through practices such as team building activities, coaching, and training programs among others.

Outside of work, Heidi loves reading books and travelling. She also enjoys spending time with her family, especially her niece and nephew.