Jules Rumsey

Jules Rumsey – Chief Executive Officer

Jules Rumsey is the Founder and Chief Executive Officer of Cloud Plus. He is an ICT industry veteran and Internet pioneer with over 20 years of experience.

Jules was the Technical Manager at Magna Data in 1997 when they delivered ‘Broadband for Business’, one of the first commercial HDSL offerings in Australia. During his time at Magna Data, Jules participated in a lobby group seeking regulatory reforms to drive unbundling of the copper access network in Australia.

While working for Excite@Home Australia, Jules managed the engineering, deployment and operation of the much-awarded Optus@Home broadband cable network, which was released in 1999. He also delivered a number of major innovations while working there.

In 2002 Jules was appointed CEO of Saise (acquired by BigAir and in turn Superloop), where he executed a significant turn-around and cemented Saise’s position as one of the leading business-focused voice and data service providers in Melbourne.

In 2003 Jules founded Telarus (acquired by Over The Wire), merging it with Broadband Direct in 2004. Telarus was highly successful under Jules’ leadership as CEO, achieving rapid growth over many years, winning numerous industry awards and becoming one of the early cloud computing providers in Australia.

Jules is a member of the Australian Institute of Company Directors and has served as a Director on the Board of the Service Providers Industry Association (SPAN) and the Communications Alliance (the peak body for the telecommunications industry).

Katie Brown

Katie Brown – Executive Officer

Katie Brown is the Executive Officer of Cloud Plus. She has over 20 years of executive support and management experience across a range of diverse industries.

Katie is a skilled and dedicated C-Level Executive Assistant, Office Manager and Administration Coordinator with extensive experience in corporate governance, project coordination, planning and support of daily operational and administrative functions within businesses.

Andrew Smith

Andrew Smith – Financial Controller

Andrew Smith is the Financial Controller at Cloud Plus. He has nine years of experience in a variety of roles in finance, accounting and admin.

Originally from the UK, Andrew graduated from York University in 2008 with a BSc in Mathematics and Statistics. He then went on to work for Barclays Bank. Andrew moved to Australia in 2011 where he completed a double Master’s degree in Professional Accounting and Business Administration at James Cook University in 2012.

Andrew joined Cloud Plus in 2012 in the role of Finance & Admin Specialist, gaining experience across responsibilities that included finance and accounting, human resources, service delivery and ISO:9001 process development and compliance.  As a result, he has a broad and detailed understanding of the company processes.

In 2016 Andrew was promoted to Financial Controller and has played a key role in setting up Cloud Plus’s offices in Manila and Prague.  Andrew now manages the Finance & Administration Team spanning Australia, the Philippines and the Czech Republic.

Andrew is a CPA Associate member, and also has an SAI Global internal auditing qualification.

Ash Pradhan

Ash Pradhan – Product Manager

Ash Pradhan is the Product Manager of Cloud Plus. He has over 10 years of Telco experience, covering Commercial and Product Management roles at Telstra Wholesale, BT Openreach, PCCW, and Huawei.

Ash holds a graduate degree in Chemistry and an MBA from Monash University, Melbourne.  He is passionate about technology and engineering, and his work experience includes diverse projects such as delivering wholesale ADSL migration processes at Telstra Wholesale, commercial modelling to support FTTC business case at BT Openreach, and developing IOT services proposals for Heathrow airport at PCCW.

Matt Adams

Matt Adams – Senior Channel Account Executive

Daniel Thomas

Daniel Thomas – Channel Account Executive

Daniel Thomas is a Channel Account Executive with Cloud Plus and looks after our partners in both Queensland and New South Wales. He joined Cloud Plus in July 2017 as a marketing graduate through Proforce, one of Australia’s leading graduate placement agencies.

Daniel has demonstrated a real appetite for learning, and has quickly broadened his knowledge on core Cloud Plus Services such as MPLS Networks, Network Security, Virtual Data Centres and IP telephony.

After only 10 months with Cloud Plus, Daniel has managed to develop positive external relationships with some of the company’s biggest channel partners, including Surety IT and River City Solutions.  He has also completed four sales training modules through Proforce which has fast tracked his development within the team.

Alec Kelly

Alec Kelly – Channel Account Executive

Alec Kelly is the Channel Account Executive at Cloud Plus. He joined the Cloud Plus team in October 2017, where he helps partners and clients to develop the best-fit solution for their needs.

Prior to joining the team at Cloud Plus, Alec worked as a Brand Ambassador for nbn. During his stint with nbn, Alec gained experience within the telecommunication industry which has translated into his role as a Channel Account Executive at Cloud Plus.

Originally from New Zealand, Alec completed his Bachelor’s Degree in International Business at Griffith University.

Alec is continuously developing his knowledge on MPLS Networks, Network Security, Virtual Data Centres, cloud computing and VoIP telephony and has found a real passion for the industry.

Arnielyn Santos

Arnielyn Santos – Service Delivery Team Leader

Arnie Santos is the Service Delivery Team Leader at Cloud Plus. She has over eight years of experience in service delivery and project management.

Arnie has has worked in a number of detail-orientated positions, specialising in client satisfaction, on-time delivery, and multi-tasking in a fast-paced environment.  She has demonstrated an excellent ability to communicate and interact with cross-functional teams that include colleagues, suppliers, partners and clients.

Arnie has also had the opportunity to participate in a variety of leadership training courses, workshops and seminars that have allowed for a broad resource base to build her career.

Prior to Cloud Plus, Arnie’s experience includes working at Comscentre as the PMO and Provisioning Team Lead, and at Verizon Business as Senior Network Provisioner. She graduated in 2010 with a Computer Science major.

Rica De Jesus

Rica De Jesus – Network Operations Team Leader

Rica de Jesus is the Network Operations Team Leader at Cloud Plus. She has over 11 years of experience in the ICT industry, working in a variety of roles including technical support and service assurance at TPG, project/core network engineering at Comscentre and now network operations at Cloud Plus.

Rica holds a BSc in Electronics and Communications Engineering and received her lifetime professional license in 2003.

Steve Jones

Steve Jones – Network Engineering Manager

Steve Jones is the Network Engineering Manager at Cloud Plus. He has over 20 years of experience in ICT, 16 of which have been in networking roles within Service Provider environments.

Steve has been part of the team at Cloud Plus since 2011 and brings a significant depth of knowledge and experience to his role. He enjoys working with new and emerging technologies and seeing the benefits they bring to Cloud Plus and its partners and clients.

Shane Jameson

Shane Jameson – Systems Engineering Team Leader

Shane Jameson is the Systems Engineering Team Leader at Cloud Plus. He has over 18 years of experience working in ICT, initially as an IT all-rounder for small businesses in helpdesk roles before later specialising in IT systems infrastructure.

After leaving school Shane studied and worked in electrotechnology and two-way radio communications, while learning computing as a hobby in his spare time.  He moved into IT a few years later and excelled in his new career.

Prior to joining Cloud Plus in 2013 after being approached by Jules, Shane founded and managed his own IT helpdesk company and employed a team of field technicians servicing a wide range of commercial and domestic clients.

Pavel Luska

Pavel Luska – Voice Engineering Team Leader

Pavel Luska is the Voice Engineering Team Leader at Cloud Plus. He has over 15 years of experience in voice engineering roles covering TDM and VoIP technologies at network and PBX levels.

Pavel holds Bachelor qualifications from Czech Technical University and advanced Mitel certifications for VoIP products.  He has significant knowledge of implementing Mitel solutions and Call Centre applications at SME and Enterprise businesses across Europe and Africa.  In the last few years his area of focus has been developing implementation and support processes for open source VoIP applications.